With that sadly required nastiness out of the way, let's get into it.
- Mention that Appsembler exists as both a data controller and a data processor on your behalf (as we host your site and need to access the data of your users to fix things when you request support)
- Mention any third-party services you communicate data to, such as Segment, Google Analytics
Basic Requirements for your Terms of Service
- Protect your company's liability against potential lawsuits
- Mention that you can revoke their access at any time for any reason
- Ensure that your copyright ownership is clear
- Make sure that you are not responsible for learners misusing your site or tools in any way
Option 1 - Talk to legal professionals
By far the most expensive but safest option for all this is to contract a lawyer to draw up these terms and policies for you. Legal professionals do this sort of thing all the time, and will be able to ask you questions about how your site uses data to ensure that the resulting policies are legally compliant. If you are fortunate enough to have an in-house legal team at your company, now is absolutely the time to use them.
You can use this option in combination with the others if you want to save money, i.e. draw up your policies using a template and then have a lawyer check them to make sure you've done it correctly. This is generally cheaper, but is not always an available service.
Option 2 - Use a generator
Privacy and terms generators exist, and they tend to cost money, but not as much as a lawyer. Customers have previously used services such as Iubenda, Termly and TermsFeed to create their policies, and other competitors exist to offer a similar service. The downside of using a generator is it requires you to correctly input the required information in order for your policy to turn out correct and legally compliant.
Option 3 - Use a template
While we cannot and should not make any express recommendations here, to avoid making our lawyers angry at us, we hope that helps with getting this messy legal requirement out of the way when setting up your site! It protects your company, your learners, and yourself from so many future issues that it's absolutely something we recommend doing as early as possible.