Certificate Not Showing Full Name

This article provides the steps required for you to follow whenever there is a Certificate that only shows your first name, for example:


Prerequisites

  • Access to the LMS

Instructions

  1. Navigate to your LMS
  2. Click on your name > Account

  3. In there, look for the Full name field, type in your full name, as the certificates get the name from this field


Validation

Once your full name has been updated on the full name field, your certificate will have your first and last name